Features and Benefits of Hosted IP PBX

For small business users Hosted VoIP service is a cost effective way to utilize high quality business VoIP.  These options allow the small to medium businesses to keep operating expenses down, helping to fuel more money back into a growing business.

Why should your business get VoIP Phone Service?
One of the draws of VoIP for businesses is the attractive long distance rates, with fee reductions of up to 75% over traditional phone services. Businesses with multiple offices, employees in different locations, can call one another just using each other’s extensions, cutting out the long-distance fees. All of the users on the same digital network are considered “local”, regardless of their physical location.

IP PBX benefits include:

• Advanced PBX functionality combined with local and long distance calling from one service provider
• Seamless business telecommunications for companies operating from a single location or satellite offices…including remote and home based employees
• Works with your existing high speed Internet connection
• Save on local and long distance charges associated with inter-office calling
• Enables smaller companies to function and appear like large, established organizations

VoIP comes with Flexibility
Cost reductions are only the beginning of the advantages a “plugged in” business can begin to enjoy with VoIP PBX services. Once hosted PBX service is in place, moving an employee phone is as simple as unplugging the IP phone and plugging it in at the new location. The phone number moves with the user and, with a minimum of hardware and no costly reconfiguration of circuits required.

This mobility isn’t limited to the office, though. VoIP phone systems are a good choice for companies with employees who travel and or work from multiple offices. With VoIP telephone service, individuals can answer the office phone from their IP phone or laptop, even if they are sitting at a hotel in another country.

This mobility allows employees to receive calls from work at home – just as if they were at the office. Customers never need to know that the person answering their call is not in the office, unless they choose to disclose this fact.

You can have the flexibility to keep your employee’s happy, working from home, on another Island, or even in another state. Just tap into the flexibility and mobility that VoIP phone service offers in order to work from another city several days a week or all the time. When their office phone rings, their home or cell phone rings simultaneously. They pick up the line, and the clients have no idea that their call is being answered away from the office since they are fully connected to their office network.

This flexibility and mobility, along with reduced long distance bills, has caused many businesses to either make the switch, or consider switching to a VoIP (Voice over Internet Protocol) phone system in the near future.

Centralized Communications Management
The main benefit for many businesses is that VoIP telephone systems improve employee productivity. Using a VoIP service, a person can click into their Outlook contacts and ring a customer directly, cutting down on the time required to look up the phone number.

VoIP phone systems also allow truly centralized communications, with voice, email, and faxes managed via Outlook and an IP phone. Calls received can be programmed to ring simultaneously on both a cell phone and landline phone before being forwarded to voice mail. The voice mail can also be forwarded via email in a sound file.